Closet Chemistry stands behind every item we make which is why we give you a lifetime guarantee. We want you looking great in your clothes for a long time. If you are not completely satisfied when you receive your item, please contact us and we will do our best to make it right. We offer you the opportunity to mail in your item for repair or a partial refund. Because our items are limited edition, we may not be able to provide replacements. Damage due to normal wear and tear will be repaired at a reasonable charge.